Gaming at pl7 should always be fun — a form of entertainment, not a way to earn money or escape problems. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe, controlled, and enjoyable.
Contact the pl7 support team 24/7 via Live Chat or email [email protected] to activate self-exclusion or set limits right now.
Request a cooling-off period or full self-exclusion from your pl7 account dashboard or by contacting our support team directly.
pl7 operates in alignment with PAGCOR's responsible gaming framework to protect Filipino players nationwide.
pl7 gives every Filipino player direct control over their gaming activity — no waiting, no hassle
Set daily, weekly, or monthly deposit limits on your pl7 account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered — not raised — without a mandatory cooling-off period.
Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, pl7 will automatically restrict further wagering until the limit period resets, helping you stay in control of your finances.
Set session duration alerts so pl7 notifies you when you have been playing for a set amount of time. It is easy to lose track of time during a gaming session — these reminders help you stay aware and take regular breaks.
Take a short break from pl7 by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this period, your account will be temporarily suspended and you will not be able to log in or place bets.
If you feel that gaming is becoming a problem, you can request a full self-exclusion from pl7 for a period of 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
The pl7 responsible gaming support team is available around the clock via Live Chat and email. Whether you need to set a limit, request exclusion, or just talk to someone, our team is always ready to help — no judgment, just support.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. This is not just a platform rule — it is a legal requirement that pl7 takes very seriously.
Every player who registers a pl7 account is required to verify their age as part of the Know Your Customer (KYC) process. Accepted government-issued IDs include your SSS card, UMID, PhilHealth ID, Philippine passport, or driver's licence. Accounts where age cannot be verified will be suspended until verification is completed.
If pl7 discovers that a player is under 21 years of age, the account will be immediately closed, all funds will be returned to the payment method used for deposit, and the matter may be referred to the appropriate Philippine authorities. There are no exceptions to this policy.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you suspect a minor has accessed pl7, please contact us immediately at [email protected].
Allowing a person under 21 years of age to gamble online is a violation of Philippine law. pl7 has zero tolerance for underage gaming and actively monitors for suspicious account activity that may indicate a minor is attempting to access the platform.
Required by PAGCOR and Philippine law for all online casino gaming activities.
Age and identity verification is completed within 24 hours of document submission.
There are absolutely zero exceptions to the 21+ age restriction at pl7.
pl7 monitors accounts around the clock for signs of underage access or fraud.
Problem gambling can affect anyone — from Manila to Cebu to Davao. The earlier you recognise the warning signs, the easier it is to get back in control. Ask yourself these questions honestly:
Do you spend more money on gaming than you originally planned?
Do you chase losses by placing bigger bets to try to win back what you lost?
Has gaming started to affect your relationships, work, or finances?
Do you feel restless or irritable when you try to cut down or stop gaming?
Do you hide your gaming activity from family or friends?
Do you borrow money or sell belongings to fund your gaming?
If you answered yes to two or more of these questions, it may be time to take a break and seek support. Contact the pl7 team at [email protected] or activate self-exclusion directly from your account dashboard.
Recognising that gaming has become a problem is the most important first step. There is no shame in asking for help — it takes courage and self-awareness.
Log in to your pl7 account and navigate to the Responsible Gaming section to activate a cooling-off period or full self-exclusion. Alternatively, contact our 24/7 support team via Live Chat or email.
Before resuming play after a break, set deposit limits, loss limits, and session time reminders on your pl7 account to prevent the same patterns from recurring.
Share your concerns with a trusted family member or friend in the Philippines. Having a support network around you makes a significant difference in recovery.
PAGCOR's responsible gaming programme provides resources and referrals for Filipino players who need professional counselling or treatment for problem gambling. Reach out to PAGCOR or a licensed mental health professional in your area.
A full breakdown of how pl7's self-exclusion programme works for Filipino players
24 hours to 30 days. Ideal if you feel you need a brief pause to reassess your gaming habits without committing to a longer exclusion.
6 months to 1 year. Recommended for players who have identified a recurring problem and need a meaningful period away from gaming to rebuild healthy habits.
A permanent, irrevocable self-exclusion from the pl7 platform. This option is available for players who decide they no longer wish to engage in online gaming at all.
The Philippine Amusement and Gaming Corporation (PAGCOR) is the government body responsible for regulating and licensing online gaming in the Philippines. PAGCOR has established a comprehensive responsible gaming framework that all licensed operators, including pl7, are required to follow.
pl7's responsible gaming programme is designed in alignment with PAGCOR's guidelines, which include mandatory age verification, self-exclusion mechanisms, player protection measures, and staff training on problem gambling identification. pl7 cooperates fully with PAGCOR's oversight and reporting requirements.
PAGCOR maintains a national self-exclusion registry for the Philippines. Players who wish to self-exclude from all PAGCOR-licensed gaming platforms — not just pl7 — may contact PAGCOR directly to be added to this registry. This provides an additional layer of protection for Filipino players who are committed to stopping their gaming activity entirely.
pl7 is committed to responsible gaming not just because it is required by regulation, but because we genuinely care about the wellbeing of every Filipino player on our platform — from Manila to Cebu, Davao to Iloilo, and everywhere in between.
Mandatory 21+ age verification for all pl7 accounts before any gaming activity is permitted
Self-exclusion tools available 24/7 with immediate effect upon activation
Deposit, loss, and session time limits configurable by every player at any time
Zero marketing communications sent to self-excluded players
Full cooperation with PAGCOR's national self-exclusion registry
Dedicated responsible gaming support team available around the clock
pl7 is here for your entertainment — live casino, slots, bingo, and more, available to Filipino players 24/7. Set your limits, know your boundaries, and play with confidence knowing pl7 has your back.
21+ only. Gambling can be addictive. Play responsibly. If gaming is affecting your life, seek help immediately.